Have A Question?

We love your questions and feedback. Here are a few frequently asked questions

What items can It’s Haul Good take?

We take most household and office items, donating reusable items to local charities and recycling when we can. See a more complete listing under “Services.”

What items are you not allowed to take?

There is a list of prohibited items that we are not allowed to take that includes hazardous materials, toxic chemicals like paint, batteries, Freon, oils and solvents. In addition, we do not accept items containing bedbugs, human or pet waste unless they are previously prepared to health standards for pickup. Other things we do not accept include:

  • Kerosene
  • Compressed air excluding propane tanks
  • Food waste
  • Contaminated refuse
  • Used medical material

Do I need to sort my items before you arrive?

No, we will do that for you. We have the ability to sort items on our truck for delivery to donation, recycling or disposal outlets. If you want to make the job more efficient and quicker, however, and potentially save fees for additional labor time if there is a large quantity of assorted items, you may want to sort your items in advance for donation, recycling or disposal.

Does It’s Haul Good work weekends?

We work every day but Sunday, and not on the holidays of July 4th, Thanksgiving, Christmas Eve and Christmas Day. Please contact us to set your appointment.

What forms of payment do you accept?

It’s Haul Good accepts cash, check or credit cards, with payment due at the time of service. We can provide Net 30 invoicing for commercial accounts.

What’s included in your pricing?

For our clients’ convenience, It’s Haul Good provides all-inclusive pricing that includes travel, labor, gas, dump fees, and donation receipt delivery.

Are you insured?

Yes, we are insured.